General Conditions

General Conditions of Use (GCU) of the Site

Last updated: December 5, 2023

1. Introduction

Welcome to the [Site Name] website (hereinafter "the Site"). These General Terms of Use (GTU) govern your access to and use of the Site. By accessing the Site, you fully and unreservedly accept these GTU. If you do not accept these terms, please do not use the Site.

Publisher Information:

  • Company name: CHAKMARLUXE (Entity of Great Technology Srl)
  • Head office: Rond-point Robert Schuman 2-4 Box 5, 1040 Brussels, Belgium
  • Company number: 0783724267
  • Email: info@chakmar.be
  • Publication Director: Great Technology

Host:

  • Name: Shopify

2. Definitions

In this document:

  • “User” : Any person accessing the Site.
  • “Services” : All the functionalities offered on the Site.
  • “Content” : Text, images, videos or any other element published on the Site.

3. Purpose of the Site

The Chakmar Luxe website is an e-commerce site whose purpose is to sell or buy new or used luxury products.
The Site offers luxury products for resale, new and used.

4. Access to the Site

Access to the Site is free. However, certain services may be subject to specific conditions or a paid subscription.

Access conditions :

  • The User must be at least 18 years old or obtain the authorization of a legal representative.
  • The User is responsible for the equipment and costs associated with Internet access.

5. Account Creation

Some features require the creation of a personal account.
To create an account, the User must provide accurate and up-to-date information.

User Obligations:

  • Do not disclose your identifiers.
  • Immediately notify the Site in the event of unauthorized use of your account.

6. Obligations and responsibilities of the User

The User undertakes to:

  • Use the Site in accordance with the law and these T&Cs.
  • Do not distribute content that is illegal, defamatory, or infringes the rights of others.
  • Do not attempt to harm the operation of the Site (hacking, virus injection, etc.).

In the event of non-compliance, the Site reserves the right to suspend or terminate the User's access.

7. Obligations and responsibilities of the publisher

The Site strives to ensure continuous access to the Services. However, it does not guarantee the absence of errors, bugs or interruptions.

The Site declines all responsibility in the event of:

  • Improper use by the User.
  • Service interruption due to force majeure.

8. Intellectual Property

All content on the Site (text, images, logos, videos, etc.) is protected by intellectual property laws.
Any reproduction or unauthorized use is strictly prohibited.

9. Protection of personal data

Data collected through the Site is processed in accordance with our Privacy Policy (link to policy).
In accordance with the GDPR, the User has the right to access, rectify, and delete their data. To exercise these rights, contact us at: info@chakmarluxe.be.

10. Pricing and Payments

Certain Services offered on the Site may be chargeable.

  • Rates : Depending on the service to be provided.
  • Payment methods : Payment by credit card and transfer, etc.
  • Refund Policy : We operate a 30 calendar day refund policy.

11. Termination

The Site may suspend or terminate a User's access in the event of non-compliance with these T&Cs.
The User may also request the deletion of his account at any time by contacting support.

12. Force majeure

The Site cannot be held responsible for delays or interruptions caused by events beyond its control (natural disasters, technical breakdowns, conflicts, etc.).

13. Modifications to the T&Cs

The Site reserves the right to modify these Terms and Conditions. Users will be notified of any changes by any appropriate means. If the User continues to use the Site after the changes, they are deemed to have accepted the new terms and conditions.

14. Applicable law and competent jurisdiction

These Terms and Conditions are governed by French law. In the event of a dispute, the parties undertake to seek an amicable solution before bringing the matter before the competent courts.

15. Contact

For any questions regarding the T&Cs, you can contact us:

  • By email: info@chakmarluxe.be
  • By mail: ChakmarLuxe; Rond-poitn Robert Schuman 2-4, box 5, box 6, 1040 Brussels