General Conditions of Sale - Regulations and Information
General Terms and Conditions of Sale (GTCS)
Chakmar LuxeRond-point Robert Schuman 2-4, Box 5, Floor 6,1040 Brussels, Belgium
Tel: +32 2 315 66 68
Email: info@chakmarluxe.beWebsite: www.chakmarluxe.be
VAT: BE1024367312
Article 1: General
These general terms and conditions of sale exclusively govern sales made by Chakmar Luxe via its www.chakmarluxe.be website. Any order implies the customer's unreserved acceptance of these general terms and conditions.
Article 2: Products
Chakmar Luxe offers luxury bags and accessories, new or second-hand, rigorously authenticated by our expert partners. Each product has a detailed description accompanied by photographs faithful to the product sold. However, slight variations may exist, particularly in colour, due to the computer display.
Article 3: Prices
The prices displayed on the website are indicated in euros (€) and include all applicable taxes in Belgium (VAT included). Chakmar Luxe reserves the right to modify its prices at any time, but the price charged is the one in force at the time of the order.
Article 4: Orders and Payments
Orders are placed directly online via the website. Secure payment is made exclusively by credit card (Visa, Mastercard, American Express) or by any other means specified at the time of ordering. The products remain the property of Chakmar Luxe until full payment of the price.
Article 5: Delivery
Chakmar Luxe undertakes to deliver the products ordered as soon as possible, generally within 15 working days in Belgium, unless otherwise specified at the time of the order. Delivery costs are specified during the order process.
Article 6: Right of Withdrawal
In accordance with the legislation in force, the customer has a period of 14 working days from receipt of their order to exercise their right of withdrawal, without justification or penalty. Return shipping costs remain the responsibility of the customer. Products must be returned in perfect condition, in their original packaging.
Article 7: Guarantee and Authenticity
Customers can call on Chakmar Luxe to authenticate their second-hand luxury bags. Each authenticated bag receives a certificate of authenticity issued by a recognized expert, guaranteeing the reliability of the expertise carried out.
Article 8: Liability
Chakmar Luxe cannot be held liable in the event of a stock shortage, delay in delivery due to a third party or any event beyond its control (force majeure).
Article 9: Protection of personal data
Chakmar Luxe only collects the personal data necessary for the processing of orders. The data is processed in accordance with the GDPR. The customer has the right to access, modify, rectify and delete their personal data by sending an email to info@chakmarluxe.be.
Article 10: Applicable law and disputes
These general terms and conditions are subject to Belgian law. Any dispute will be under the exclusive jurisdiction of the courts of Brussels.