Privacy Policy Page

Privacy Policy – CHAKMAR Luxe

CHAKMAR Luxe ("we", "us" or "the company"), located at Rond-Point Robert Shuman 2-4 / Bte 5, 1040 Brussels, Belgium, VAT: BE1024367312, attaches particular importance to the protection of your privacy. This policy explains how we collect, use, protect and process your personal information in the course of our business activities, including the sale and authentication of luxury bags and accessories.

Information Collected

We may collect the following data:

1.                     First and last name

2.                    Contact details (address, email, phone number)

3.                    Payment information (only for transaction processing)

4.                   Details of products purchased or deposited for authentication

5.                    History of your interactions with our customer service

Use of Information

Your personal information may be used for the following purposes:

1.                     Management and processing of your orders and requests

2.                    Authentication of products deposited at CHAKMAR Luxe

3.                    Communication on the status of your order or deposits

4.                   Improving our products and services

5.                    Sending promotional information, only with your explicit consent

Data Security

We implement strict technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.

Data Sharing

Your personal data is never sold to third parties. However, it can be shared with:

1.                     Our certified partners for authentication services

2.                    Delivery and payment providers to ensure the proper execution of orders

3.                    The competent authorities, if required by law to do so

Data retention period

We retain your personal information only for as long as necessary to fulfill the purposes described above, in accordance with applicable legal obligations.

Your rights

You have the right to access, rectify, delete and object to the processing of your personal data. You can exercise these rights by contacting us at: info@chakmarluxe.be

Policy Changes

CHAKMAR Luxe reserves the right to change this policy at any time. Any changes will be published on our website www.chakmarluxe.be, with a clear indication of the date of the update.

Contact

If you have any questions about this policy or the processing of your data, please contact us at:

CHAKMAR LuxeRond-Point Robert Shuman 2-4 / Box 51040 Brussels, BelgiumEmail: info@chakmarluxe.bePhone: +32 2 315 66 68

Updated: July 29, 2025