Last updated 07 January 2026

1. Purpose and scope

These terms govern the consignment service offered by CHAKMAR Luxe. The consignor (“Consignor”) entrusts one or more items to the Seller so that they may be offered for sale to end customers. The Seller acts as an intermediary/agent according to the chosen arrangement and applies a strict anti-counterfeiting and traceability policy.

2. Eligibility of items

The Seller reserves the right to accept or refuse an item (brand, condition, market demand, price consistency, risk assessment). Items must comply with the law, must not be stolen or encumbered, and must be freely transferable.

3. Consignor warranties

• The Consignor is the legitimate owner or is duly authorised.
• The item is authentic and соответствует the description provided.
• The item is not counterfeit, stolen, or derived from an unlawful source.
• The Consignor discloses any known defect, repair, restoration, or modification.

4. Remote consignment (domestic/international)

In the event of shipment to the Seller: the Consignor ships with tracking and insurance appropriate to the item’s value. Transport risk remains with the Consignor until receipt, unless otherwise agreed. The Seller acknowledges receipt after an initial inspection.

5. Appraisal and authentication

The Seller may carry out an internal appraisal and/or engage a partner. In the event of serious doubt, the item may be refused and returned. External appraisal fees may be charged to the Consignor if agreed.

6. Pricing and commission

The listing price is agreed between the parties based on condition, rarity, demand and observed market prices. A commission and/or fees may apply. The Seller may propose an adjustment if market conditions change or if the item does not sell within a reasonable timeframe.

7. Consignment period and withdrawal

The consignment period is agreed by mutual consent. The Consignor may request withdrawal subject to: (i) the condition of the item, (ii) compliance with a reasonable notice period, and (iii) payment of any applicable fees (photoshoot, appraisal, storage) if provided for. The Seller may refuse withdrawal if the item is subject to an ongoing sale or a dispute.

8. Sale — collection — payment timeline to the Consignor

Payment to the Consignor is made after: (i) definitive collection of funds, (ii) expiry of withdrawal/return risks where applicable, and (iii) expiry of a security period against chargebacks for higher-risk payments. This rule protects the Consignor against late cancellation of the Customer’s payment.

9. Customer returns and disputes

In the event of a return, claim, or customer dispute, the Seller manages the process. Payment to the Consignor may be suspended until resolution. If the return is justified by a defect not disclosed by the Consignor, related costs and consequences may be charged to the Consignor, to the extent permitted by law and the contract.

10. Non-compliant / non-authentic items

If an item is deemed non-authentic or unlawful, the Seller may refuse it and create a case file. The Seller may cooperate with the authorities. The Consignor may be held liable for their representations and warranties.

11. Insurance and liability

The Seller applies reasonable conservation measures. Liability limits are those permitted by law and may depend on the consignment method. Specific insurance may be offered or recommended for items of very high value.