International Shipping Customs Terms

Shipping, International Orders & Customs

Last updated 07 January 2026

CHAKMAR Luxe — Sole proprietorship
Rond-point Robert Schuman 2-4, Box 5, Floor 6, 1040 Brussels, Belgium
Tel.: +32 2 315 66 68 — Email: info@chakmarluxe.be
VAT / Company number: BE1024367312

1. Shipping zones

Available shipping zones and options (standard, express, pick-up point where available) are displayed at checkout. Certain destinations may be excluded due to logistics, customs, security or carrier-insurance constraints.

2. Delivery times

Displayed delivery times are estimates. They may vary depending on: (i) availability, (ii) anti-fraud checks, (iii) public holidays, (iv) transport disruptions, and (v) customs formalities.

3. Customs and taxes (outside the EU)

For destinations outside the EU (where accepted): customs duties, taxes, clearance fees and any similar charges are borne by the Customer. The Seller does not control customs authorities and is not responsible for delays, refusals or costs imposed.

4. Refusal of customs clearance and forced returns

If the Customer refuses to pay import charges, fails to provide required information, or cannot be reached, the shipment may be returned, stored or destroyed. These situations do not constitute a compliant return. To the extent permitted by law, related costs may remain payable by the Customer.

5. Hand delivery — signature

For high-value products, delivery against signature and/or identity verification may be required. The Customer must ensure that the person receiving the parcel is authorised.

6. Incorrect address

An incorrect address may result in parcel loss or additional costs. The Customer is responsible for the accuracy of the information provided at the time of ordering.

7. Carrier claims

In case of an issue: provide photos, evidence, and contact info@chakmarluxe.be within 48 hours. The Seller will support the carrier investigation based on the elements provided.

Luxury bag authentication & compliance – CHAKMAR Luxe

CHAKMAR Luxe supports you in verifying the authenticity and compliance of your luxury bags and accessories (Chanel, Louis Vuitton, Dior, Gucci, YSL, Versace, Prada…), through a thorough and documented process. Our goal: help you buy, sell or keep your pieces with full confidence.

A service dedicated to luxury bags & accessories

Authenticating luxury bags requires specific expertise and a structured methodology. CHAKMAR Luxe offers an authentication and compliance service designed for luxury lovers, resellers and demanding collectors.

Depending on your request and on the pieces presented, we can work on Chanel bags, Louis Vuitton bags, Dior bags, Gucci bags, YSL bags (Saint Laurent), Versace bags and other major fashion houses, following industry best practices.

What we review

  • Overall look of the piece (proportions, shape, finishing)
  • Leathers, canvases, linings and materials used
  • Hardware, engravings, logos, typography and stamps
  • Serial numbers, date codes, labels and brand-specific details
  • Potential inconsistencies, red flags or suspicious elements
Step 1
Request & pre-discussion
You contact us with details about the piece (brand, model, photos, purchase context). We determine the most suitable authentication format (pre-check, in-depth analysis, written statement…).
Step 2
Item analysis
Based on the information provided (and/or the physical item if required), we review the bag or accessory following a detailed checklist (materials, stitching, numbers, markings…).
Step 3
Conclusion & report
You receive our conclusion (authentic / non-authentic / strong doubts), and where applicable, a written summary that can be used in the context of a purchase or sale.

What you get with CHAKMAR Luxe

  • An expert eye on your luxury bags and accessories
  • A structured and documented authentication process
  • Clear wording in our conclusions (authentic / non-authentic / doubts)
  • Support before a major purchase or sale

The brands mentioned (Chanel, Louis Vuitton, Dior, Gucci, YSL, Versace, etc.) are cited for descriptive purposes only, to identify the type of items reviewed. CHAKMAR Luxe is an independent reseller and intermediary, not affiliated with the luxury houses mentioned.

Would you like to have a luxury bag or accessory authenticated?

Request an authentication