Do you only sell new bags or also pre-owned pieces?

At CHAKMAR Luxe, we highlight carefully selected luxury bags and accessories, mostly in very good, excellent or like new condition. Depending on arrivals, some pieces may be new, others come from the high-end pre-owned market.

Can I have a bag authenticated if I did not buy it from CHAKMAR Luxe?

Yes. Our luxury bag expertise and authentication service is available for bags purchased elsewhere. You can submit your Chanel, Louis Vuitton, Dior, Gucci, YSL, Versace or other major brands to obtain an independent opinion on authenticity and conformity.

How does the authentication process work in practice?

After contacting us, we explain how to safely ship or drop off your bag. The expertise is based on a detailed checklist. Once the analysis is complete, we provide you with a conclusion regarding authenticity or non-conformity, possibly with a certificate when applicable.

How long does it take to authenticate my bag?

Timeframes may vary depending on demand and complexity, but generally the analysis is completed within a few business days from the effective receipt of the bag and the required information. We always give you an estimated delay when we accept the bag.

Are you an official retailer for the luxury brands displayed on your website?

CHAKMAR Luxe works with Brandsgateway, a multi-brand partner that supplies products through official distribution channels. The luxury bags and accessories from major fashion houses shown on our website are offered via this partner. We remain an independent boutique and do not speak on behalf of the brands; all brand names and logos remain the property of their respective owners.

Privacy Policy Page

Privacy Policy (GDPR)

Last updated 07 January 2026

CHAKMAR Luxe — Sole proprietorship
Rond-point Robert Schuman 2-4, Box 5, Floor 6, 1040 Brussels, Belgium
Tel.: +32 2 315 66 68 — Email: info@chakmarluxe.be
VAT / Company number: BE1024367312

1. Data controller

CHAKMAR Luxe is the data controller for personal data collected via the Website and the Services.

2. Data processed

Identity and contact details: name, email, phone number, address
Order data: products, amounts, order history
Delivery data: carrier, tracking, proof of delivery
Security data: logs, anti-fraud measures, disputes
Appraisal/consignment data: photos, description, declared provenance

3. Purposes and legal bases

Performance of a contract: orders, delivery, returns
Legal obligations: accounting, taxation
Legitimate interests: security, fraud prevention, legal defence
Consent: marketing/optional cookies where required

4. Recipients

Technical and logistics service providers: Shopify hosting, payment providers, carriers, emailing services, and appraisal partners where necessary. Transfers outside the EEA, where applicable, are governed by appropriate safeguards.

5. Retention periods

Data is kept for proportionate periods: contract performance, legal obligations (accounting), and dispute management. Appraisal photos may be retained for traceability and defence in the event of a claim, then deleted in accordance with an internal policy.

6. Your rights

Access, rectification, erasure
Restriction, objection, data portability (as applicable)
Withdrawal of consent at any time (where applicable)
Right to lodge a complaint with the competent supervisory authority

To exercise your rights: contact info@chakmarluxe.be and provide reasonable proof of identity if necessary.

7. Security

Reasonable technical and organisational measures: access control, encryption where relevant, logging, and data minimisation. No security is absolute; the Seller implements protection proportionate to the risk.

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