Do you only sell new bags or also pre-owned pieces?

At CHAKMAR Luxe, we highlight carefully selected luxury bags and accessories, mostly in very good, excellent or like new condition. Depending on arrivals, some pieces may be new, others come from the high-end pre-owned market.

Can I have a bag authenticated if I did not buy it from CHAKMAR Luxe?

Yes. Our luxury bag expertise and authentication service is available for bags purchased elsewhere. You can submit your Chanel, Louis Vuitton, Dior, Gucci, YSL, Versace or other major brands to obtain an independent opinion on authenticity and conformity.

How does the authentication process work in practice?

After contacting us, we explain how to safely ship or drop off your bag. The expertise is based on a detailed checklist. Once the analysis is complete, we provide you with a conclusion regarding authenticity or non-conformity, possibly with a certificate when applicable.

How long does it take to authenticate my bag?

Timeframes may vary depending on demand and complexity, but generally the analysis is completed within a few business days from the effective receipt of the bag and the required information. We always give you an estimated delay when we accept the bag.

Are you an official retailer for the luxury brands displayed on your website?

CHAKMAR Luxe works with Brandsgateway, a multi-brand partner that supplies products through official distribution channels. The luxury bags and accessories from major fashion houses shown on our website are offered via this partner. We remain an independent boutique and do not speak on behalf of the brands; all brand names and logos remain the property of their respective owners.

Accessibility statement

Website: chakmarluxe.be
Publisher: CHAKMAR Luxe
Last updated: 09 January 2026

Information

CHAKMAR Luxe is committed to making its website accessible, in line with digital accessibility principles (perceivable, operable, understandable and robust). This statement describes the compliance level, known issues and how to contact us to report an accessibility problem.

References: WCAG 2.1 (A/AA), EN 301 549 and accessibility best practices.

1) Compliance status

Partially compliant The website chakmarluxe.be is partially compliant with accessibility requirements.

Compliance may vary depending on pages, third-party content and the e-commerce theme (Shopify) in use. We pursue continuous improvements to reduce barriers.

2) Scope and assessment method

Accessibility is assessed using a combined approach:

internal reviews (keyboard navigation, contrast, heading structure, forms),
audit tools (contrast checks, ARIA attributes, tags, HTML errors),
tests on mobile and desktop (Safari, Chrome, Firefox),
consideration of third-party apps and services.

Some parts of the website rely on Shopify components or third-party apps (cookies, payments, chat, tracking), whose accessibility may not be fully controllable by CHAKMAR Luxe.

3) Content and features covered

Corporate and legal pages
Catalog, product pages, collections
Search, filters, sorting
Cart and checkout
Contact, consignment and appraisal forms
Editorial content (blog, guides)

4) Measures implemented

Consistent heading structure (H1/H2/H3) across content pages
Readability: clear typography and appropriate text sizing
Colors: efforts to maintain sufficient contrast (within brand design)
More descriptive links where possible (avoid “click here”)
Forms: labels and helper messages (where the platform allows)
Images: ongoing effort to add alternative text (alt)

5) Known issues (examples)

Despite our efforts, some areas may still be improved:

Item	Potential impact	Improvement plan
Third-party components (widgets, pop-ups, apps)	Incomplete keyboard support, missing labels	Review apps and replace if necessary
Legacy images without alt text	Screen readers: loss of information	Progressive media remediation
Keyboard focus / tab order	Navigation difficulties for some users	Theme CSS/JS optimization
Contrast on some design elements	Reduced readability	Targeted color adjustments
External documents (PDFs, imported content)	Accessibility depends on the source	Publish accessible versions progressively

This list is not exhaustive and may change with Shopify, theme or app updates.

6) Support and alternatives

If you experience difficulty accessing content or features, we can:

provide information by email in an alternative format,
assist you in completing a request (order, consignment, appraisal),
offer a workaround whenever possible.

7) Contact and reporting

To report an accessibility problem or request an alternative:

Email: info@chakmarluxe.be
Suggested subject: Accessibility — chakmarluxe.be

Please include: the page URL, a description, your device/browser, and a screenshot if possible.

8) Enforcement procedure

If you identify an accessibility issue preventing access to content or services, and you do not receive a satisfactory response after contacting us, you may escalate the matter to the competent authority in your country of residence (Belgium / EU), in accordance with applicable regulations.

For Belgium, please consult official information provided by the relevant authorities regarding digital accessibility and consumer protection.

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Accessibility statement

Accessibility statement

1) Compliance status

2) Scope and assessment method

3) Content and features covered

4) Measures implemented

5) Known issues (examples)

6) Support and alternatives

7) Contact and reporting

8) Enforcement procedure

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