Frequently asked questions about buying and authenticating luxury bags
Here are answers to common questions about purchasing, authenticating and
having luxury bags examined by CHAKMAR Luxe.
Do you only sell new bags or also pre-owned pieces?
At CHAKMAR Luxe, we highlight carefully selected luxury bags and accessories,
mostly in very good, excellent or “like new” condition.
Depending on arrivals, some pieces may be new with or without tags,
others come from the high-end pre-owned market.
Can I have a bag authenticated if I did not buy it from CHAKMAR Luxe?
Yes. Our luxury bag expertise and authentication service is available for bags
purchased elsewhere. You can submit your Chanel, Louis Vuitton, Dior, Gucci,
YSL, Versace or other major brands to obtain an independent opinion
on authenticity and conformity.
How does the authentication process work in practice?
After contacting us, we explain how to safely ship or drop off your bag.
The expertise is based on a detailed checklist (materials, finishing,
serial numbers, markings, model consistency, etc.).
Once the analysis is complete, we provide you with a conclusion
regarding authenticity or non-conformity, possibly with a certificate
when applicable.
How long does it take to authenticate my bag?
Timeframes may vary depending on demand and the complexity of the piece,
but generally the analysis is completed within a few business days
from the effective receipt of the bag and required information.
We always give you an estimated delay when we accept the bag.
Are you an official retailer for the luxury brands displayed on your website?
CHAKMAR Luxe works with Brandsgateway, a multi-brand partner that supplies products
through official distribution channels. The luxury bags and accessories from major
fashion houses shown on our website are offered via this partner. We remain an
independent boutique and do not speak on behalf of the brands; all brand names and
logos remain the property of their respective owners.
Chakmar Luxe Assistant
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